Privacy Policy

1. Introduction

Rivercourt International Church ("we", "us", "our", "the Church") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, attend our services, or interact with us online or in person.

By using our website or providing us with your information, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following types of information:

• Contact details such as your name, email address, phone number, and postal address, for example when you submit a prayer request, plan a visit, register for membership, or sign up as a new convert.
• Giving and donation information, including amounts and payment details, processed securely through our third-party payment providers.
• Account information if you register for the RIC Members Portal, including login credentials and role-related details.
• Communications you send to us, including emails, form submissions, and messages.
• Usage data such as pages visited, browser type, and device information, collected automatically through analytics tools when you use our website.

3. How We Use Your Information

We use the information we collect to:

• Respond to prayer requests, enquiries, and membership applications.
• Communicate with you about church activities, events, and services.
• Process donations and giving securely.
• Administer the RIC Members Portal, including learning, follow-up, and ministry-related dashboards.
• Improve our website and better understand how it is used.
• Comply with legal obligations and safeguard our church community.

4. Sharing of Information

We do not sell your personal information. We may share information with trusted third-party service providers who help us operate our website and ministries, including form processing, database hosting, and payment processing providers, solely for the purposes described in this policy. We may also disclose information where required by law.

5. Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

7. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information. To exercise any of these rights, please contact us using the details below.

8. Cookies and Analytics

Our website may use cookies and similar tracking technologies, including analytics tools, to understand how visitors use our site and to improve your experience. You can control cookies through your browser settings.

9. Children's Privacy

For ministries such as RIC Kids, information about children is collected and used only with the consent of a parent or guardian, and solely for the purpose of ministry administration and child safeguarding.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us: